System Programme Lead Kent and Medway

“Individual systemic coaching through Inspired Purpose since coming into post in August 2022 has enable me to have access to consistent and focused support to effect positive change and expand my skills in system leadership. Holding an integrated senior leadership role within health and social care can be challenging as it requires me to view and respond to challenges with a shared and system perspective and to overcome organisational barriers and boundaries. Having access to an independent, external coach enables me to have protected space to consider how I influence and respond to different parts of the system both in terms  of building relationships and finding solutions as well as taking an effective partnership approach to commissioning and system design. I have expanded my knowledge and understanding of systemic leadership through the coaching sessions and my confidence and resilience in my ability to lead in a complex and dynamic system has increased significantly.“

London Borough of Croydon

“Zandrea brings to her work vast knowledge and experience of issues. In that role, Zandrea has had monthly meetings with the borough’s Autism Inclusion lead officer. I have attended a part of many of those meetings both alongside the relevant officer and individually.

Zandrea prepares for these meetings and conducts them in a professional manner which is quite exemplary. Consequently, optimal use is made of the time available.
Zandrea brings to her work vast knowledge and experience of issues which are at the forefront of the concerns of the autistic community. Her awareness and knowledge of national developments have been of particular value to us.

The borough Autism Strategy gained the support of all relevant local stakeholders (both autistic and neurotypical), of which the support of our health partners has been most noteworthy. The Action Plan is still a work in progress albeit close to conclusion, and has great potential to bring about a significant improvement in the lives of Croydon’s autistic community.

I warmly commend Zandrea’s skill in managing professional relationships, her evident professional expertise, and her ability to engineer practical steps to translate ideas into actions.”

“I would really recommend Zandrea as a coach and mentor. Zandrea supported me when I had been recruited in a transformation role. In this role I was the lead for transformation across the district from a system perspective (health and social care). You can imagine a significant part of this was the strategic allocation of resources; which has been one the most difficult tasks facing health and social care decision makers, with multiple organisations delivering complex services to heterogeneous populations.

The enduring appeal of the balance of care approach, a systematic framework for exploring the potential costs and consequences of changing the mix of community and institutional services in a defined geographical area, is one of the regular discussions we had. Apart from support with transaction elements of the post I had opportunity to talk to Zandrea about me and how I would navigate this huge role; Zandrea helped me to break the tasks in to small manageable chunks we would then review them at the next session.
My mentoring sessions also coincided at a time where I had decisions to make about where my career was heading and Zandrea was a great listening ear. Zandrea is able to draw information out of you that you are then able to use as part of your session ( I am still unsure how she does this- but it’s great).”

Rhondda Cynon Taff Local Authority

“Zandrea is an insightful, positive and experienced coach

Zandrea leadership and facilitation with the IPC Team have provided an invaluable consultative resource to adult services over the past 18 months, providing a unique approach, support and direction to our learning disability transformation programme. IPC have provided effective professional insight and challenge in order to co-produce and co-design services in different way to enhance the current service offer and inform future commissioning intentions. As part of the transformation, we have already seen a positive change in cultural and approach within the Council and our partners and commissioned and, most importantly, it has strengthened our relationships with people with a learning disability, their parents and carers. The results so far have spoken for themselves. Zandrea and the IPC comes highly recommended.

Zandrea is an insightful, positive and experienced coach. I have found the coaching focused, motivating and enabling. It has provided me with space to think and reflect and helped me examine big picture personal and organisational strategies as well as a confidential space to explore some of the more difficult smaller issues that affected my day-to-day role. I have found my time with Zandrea really beneficial, even as a very experienced leader and manager, developing my own resilience in a very demanding job. I am more accepting of myself and can focus on my strengths and what I bring.

Zandrea’s values in addition to her direct experience of senior health and social services leadership and transformation has provided additional benefit and insights to the coaching offer she provides. I would recommend Zandrea without hesitation; the coaching has helped to positively move me forward.”

Lincolnshire Partnership Trust

“I have really valued the time and the space coaching has given me

I have really valued the time and the space coaching has given me to consider my vision and goals for the team/ work/ role but also a space to work through the strategy, direction and approach to get there. It has felt a safe space but not without challenge and also a holistic space where I can consider the culture, people, and my place as well as the process and outcomes.”

Health and Social Care: it’s all about people

“Zandrea is a powerful and energetic system leader who has made a significant contribution to joint working in Bristol. Being the SRO across the BNSSG footprint for learning disability and autism has resulted in us being recognised positively by NHS E, Zandrea is a strong strategic leader while still retaining strong operational values.”

Peterborough Council

“Zandrea has genuine passion, knowledge and real creativity

Zandrea has genuine passion, knowledge and real creativity. She has an in depth knowledge of adult social care and practice knowledge and experience to really make services work.”

Executive Director Adult Social Care

“Zandrea is a powerful and energetic system leader

Zandrea is a powerful and energetic system leader who has made a significant contribution to joint working in Bristol. Being the SRO across the BNSSG footprint for learning disability and autism has resulted in us being recognised positively by NHS E, Zandrea is a strong strategic leader while still retaining strong operational values.”

NHS England and NHS Improvement

“Coaching has been great, I certainly don’t regret taking up the opportunity

I’ve never received coaching previously.

When Sharon suggested coaching I was keen to make the most of the opportunity, aware that in simple terms I think coaching is about helping people to ‘do their jobs better’ – at the time I was in a role that involved ‘juggling a lot of balls’, was responsible for multiple projects and line manager to a lot of people. I felt like I needed any help I could get! But I was a bit nervous as well, as I’ve not had this investment in ‘me’ and didn’t really know what to expect!

Coaching has been great, I certainly don’t regret taking up the opportunity – it’s given me a regular bit of time out to think about me, my role, and how to do the best I can. It’s been protected time to think about how I present myself, my actions and commitments and  all-important for me – job satisfaction.

Coaching has helped me to think about the role I was in and how to take action to take control of the situation and positively move on. Coaching has helped me to be confident, prepare for communication more effectively and be organised – thinking about the image I want to create and how people perceive me. You’ve helped me prepare for important meetings, interviews and reintroduced mindfulness and meditation.

Coaching is helping me to think about my own personal development, by focusing on the skills I already have in a ‘space’ that I haven’t had before, and being confident about what I have to offer.

I’ve really enjoyed our first ‘phase’ of working together and am keen to continue working with you Zandrea – thank you so much.”

MBA

“Zandrea is not my first coach, but by some distance the most helpful!

Zandrea’s approach to coaching is underpinned by three important principles, a genuine belief that both the world and the client can be better, a deep reservoirs of empathy and a keen sense of the client’s state of mind underpinned by an informal, purposeful and engaging sense of enquiry.

I would like to thank her for her profound patience and skill.”